Your dog! Non-retractable leash* Flat buckle collar or harness* 2-3 different types of high value treats* Vaccination records (if not uploaded) *We offer recommended versions of these items that can be purchased from our store, online or in-person.

All clients of CleverDogs are required to have up-to-date vaccinations for their dogs. Proof of vaccination must be provided prior to attending any classes or utilizing our services. CleverDogs requires: Distemper Parvovirus Rabies These vaccinations must remain current according to your dog's age (you can reference the chart below for age recommendations). We strongly encourage Bordetella, Canine Influenza, and Leptospirosis vaccinations to be current according to your dog's age, plus your dog be on flea/tick and deworming medication.

Absolutely! At Cleverdogs, we welcome intact dogs to join our group classes. However, if your female dog is in heat, we kindly request that she wear appropriate protective pants or garments to class. This policy ensures that all dogs can participate comfortably and safely. We're excited to help your dog learn and grow with us!

At Cleverdogs, we strive to offer flexibility and convenience to our clients while maintaining a high standard of service. If you need to reschedule or cancel a training session, you have up to 48 hours prior to the class start time to make these changes and receive a full refund. This allows others the opportunity to enroll in class. If you find that you need to cancel within 48 hours of your scheduled class, please contact us directly. Our team will work with you to find the best solution, though please note that refunds or rescheduling opportunities may be limited within this shorter timeframe. You can reach out to us via phone or email, and our professional staff will be happy to assist you.

To cancel or reschedule your booking you can do so up to 48 hours in advance using these steps: 1. **Visit Our Website**: Go to the Cleverdogs website and log in to your account. 2. **Navigate to Bookings**: Click on the 'My Bookings' section where you'll see a list of your upcoming training sessions. 3. **Select the Session**: Choose the specific session you wish to cancel or reschedule. 4. **Modify Your Booking**: Click on the 'Cancel' or 'Reschedule' button next to the session. If rescheduling, you'll be able to select a new date and time that suits you. 5. **Confirmation**: After you've made the changes, you'll receive a confirmation email. Make sure to check your inbox (and spam folder) for this confirmation.

You can view your upcoming bookings for Cleverdogs training sessions through our dedicated client portal. Once you book a session, you'll receive a confirmation email with a link to the portal. Simply log in with your registered email and password to access your schedule. The portal provides a detailed calendar of your booked sessions, including dates, times, and the specific training modules you have enrolled in. If you have any issues accessing the portal or need further assistance, please contact our customer support team at hello@cleverdogsohio.com. We're here to help you keep track of your dog's progress and ensure you never miss a training session!

6175 Shamrock Court, Suite C. Dublin, Ohio 43016