Privacy Policy
Effective Date: 12/27/2025
This Privacy Policy describes how CleverDogs (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or interact with our website, www.cleverdogsohio.com (the “Site”), or communicate with us via email, phone, or text message.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms, class registrations, or inquiries
Mobile & SMS Information
If you choose to communicate with us via text message or provide your phone number, we may collect:
- Your mobile phone number
- Message content related to scheduling, classes, or customer support
Non-Personal Information
We may automatically collect certain non-identifying information when you visit our Site, such as:
- IP address
- Browser type and device information
- Pages viewed and referring URLs
- Date and time of visits
Our website platform and third-party services may also collect analytics data to help us understand how visitors use the Site.
How We Use Your Information
We use the information we collect to:
- Provide and manage dog training services, classes, and programs
- Respond to inquiries and provide customer support
- Send scheduling updates, reminders, and service-related communications
- Improve our website, services, and customer experience
- Analyze site usage and trends
- Comply with legal obligations and prevent misuse or fraud
SMS Messaging & Consent
By providing your phone number and opting in, you consent to receive text messages from CleverDogs related to:
- Class registration and scheduling
- Appointment reminders
- Program updates or service-related information
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. You may request help by replying HELP or by contacting us directly.
👉 We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for marketing purposes.
Cookies & Tracking Technologies
We and our service providers may use cookies and similar technologies to:
- Enable website functionality
- Understand how visitors interact with the Site
- Improve performance and user experience
You can control cookies through your browser settings, though some features of the Site may not function properly without them.
Third-Party Services
We may use trusted third-party services (such as website hosting, analytics, scheduling, or email/SMS platforms) to support our operations. These providers may process information on our behalf but are only permitted to use it to perform services for us.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. While we work with secure platforms and safeguards, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Your Choices
You may:
- Opt out of marketing emails at any time using the unsubscribe link
- Opt out of SMS messages by replying STOP
- Contact us to request updates or corrections to your information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
CleverDogs
📧 hello@cleverdogsohio.com
🌐 www.cleverdogsohio.com