Privacy Policy
Effective Date: 12/27/2025
This Privacy Policy describes how CleverDogs (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or interact with our website, www.cleverdogsohio.com (the “Site”), or communicate with us via email, phone, or text message.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms, class registrations, or inquiries
Mobile & SMS Information
If you choose to communicate with us via text message or provide your phone number, we may collect:
- Your mobile phone number
- Message content related to scheduling, classes, or customer support
Non-Personal Information
We may automatically collect certain non-identifying information when you visit our Site, such as:
- IP address
- Browser type and device information
- Pages viewed and referring URLs
- Date and time of visits
Our website platform and third-party services may also collect analytics data to help us understand how visitors use the Site.
How We Use Your Information
We use the information we collect to:
- Provide and manage dog training services, classes, and programs
- Respond to inquiries and provide customer support
- Send scheduling updates, reminders, and service-related communications
- Improve our website, services, and customer experience
- Analyze site usage and trends
- Comply with legal obligations and prevent misuse or fraud
SMS Messaging & Consent
By providing your phone number and opting in, you consent to receive text messages from CleverDogs related to:
- Class registration and scheduling
- Appointment reminders
- Program updates or service-related information
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. You may request help by replying HELP or by contacting us directly.
👉 We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
Cookies & Tracking Technologies
We and our service providers may use cookies and similar technologies to:
- Enable website functionality
- Understand how visitors interact with the Site
- Improve performance and user experience
You can control cookies through your browser settings, though some features of the Site may not function properly without them.
Third-Party Services
We may use trusted third-party services (such as website hosting, analytics, scheduling, or email/SMS platforms) to support our operations. These providers may process information on our behalf but are only permitted to use it to perform services for us.
Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
These safeguards may include:
- Secure website hosting and encrypted (HTTPS/SSL) connections.
- Password-protected systems and accounts with access limited to authorized personnel.
- Use of reputable third-party service providers that maintain appropriate security standards.
- Regular software, plugin, and security updates to reduce vulnerabilities.
- Routine monitoring of our website for potential security issues and unauthorized activity.
- Secure handling of customer information and ongoing efforts to minimize the collection and retention of personal data whenever possible.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee absolute security.
Data Breach Response
If we become aware of a security incident or data breach that compromises your personal information, we will promptly investigate the incident, take reasonable steps to contain and remediate the issue, and restore the security of our systems.
If required by applicable law, we will notify affected individuals and any appropriate regulatory authorities without unreasonable delay. Notifications may include information about the nature of the incident, the types of information involved, the actions we have taken, and recommendations for protecting your information.
We also review security incidents to identify opportunities for improving our security practices and reducing the risk of future incidents.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Your Choices
You may:
- Opt out of marketing emails at any time using the unsubscribe link
- Opt out of SMS messages by replying STOP
- Contact us to request updates or corrections to your information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
CleverDogs
📧 hello@cleverdogsohio.com
🌐 www.cleverdogsohio.com